To all clients, buyers and sellers alike 1. Keep our clients fully informed and consistently updated. 2. Respond to all our client's inquiries and concerns. 3. Protect our client's interest. 4. Quality control all other parties to the transaction. 5. Assure the accuracy of all paperwork. 6. Continually seek feedback and assure our client's satisfaction. 7. Respond to and resolve all problems and issues, quickly. 8. Make each real estate transaction a positive experience. 9. Always be the calmest party in the transaction. 10. Consistently provide value-added services. FOR OUR SELLERS WE PROMISE TO ... 1. Professionally assess our seller's needs, wants and plans. 2. Provide comprehensive market information and will recommend the best pricing strategy. 3. Implement our complete marketing plan. 4. Advise our seller's how to stage their properties for showing to prospective purchasers. 5. Consistently provide feedback, updated market information, and consult with out seller's on their best options, throughout the home sales process. 6. Evaluate all offers, negotiate them to final agreement, and will always protect our seller's interest. 7. Coordinate the entire closing process. 8. Review documents and advise our seller's about closing. 9. Advise our seller's about the move out process. 10. Provide post closing information, consulting, and related services, and will be available to assist with any future real estate needs. FOR OUR BUYERS WE PROMISE TO ... 1. Professionally assess our buyer's needs, wants, and plans. 2. Provide all local information and consult with our buyers as to their best options. 3. Assist our buyers in obtaining mortgage pre-qualification, pre-approval, and funding. 4. Coordinate a smooth and efficient home search process. 5. Provide pricing research and consult with out buyers on the terms of all offers. 6. Personally present our buyer's offers, negotiate it to final agreement, and consistently protect their interest. 7. Coordinate the entire closing process. 8. Review final documents and will advise our buyer about the closing process. 9. Coordinate the occupancy of the home. 10. Provide post closing information, consulting, and related services, and will be available to assist with any future real estate needs.